Returns & Exchanges
Need to make a return or exchange?
Please visit our Return portal here
Returns and Exchanges will be accepted within 14 days of the original ship date. Returns are eligible for a full return. All exchanges must be for the same item at the same price in a different size. The cost of return shipping is $6.00 for any number of items and will be deducted from your refund. Please utilize the link below to start your return or exchange. If a return or exchange exceeds 14 days of the original ship date, unfortunately, we cannot offer a refund or exchange. *Please note, 14 days include shipping to the purchaser and return shipping to the boutique.
Upon returning or exchanging an item(s), please include a copy of your receipt with your return. Send your package back to us via the shipping method of your choice to ensure there are no delays. Mail your return or exchange to the following address:
P.O. Box 83260
Baton Rouge, LA 70884
Shipping costs are non-refundable.
Boutique Dopage is not responsible for lost or stolen return packages.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within approximately 2 to 3 business days after we receive your return.
If you have not received a refund within in 5 days, we recommend you contact your credit card company or bank as it may take some time before your refund is posted to your bank or credit account. If you've done all this and still have not received a refund, please contact us at firstname.lastname@example.org. Again, shipping costs (those TO you and those FROM you to us) are NOT refunded.
ELIGIBILITY OF ITEM(S) TO BE RETURNED
Item(s) must be returned within 14 days. Items must be in new condition. Items must be unworn, unwashed, undamaged, unused, unaltered with all original tags properly attached. Shoes must include the original box (and/or packaging) in its original condition.
SALE or discounted items cannot be returned or exchanged.
ALL Jewelry sales are FINAL.
If any returns do not meet these requirements, you will be contacted, and the items will be returned to you immediately. Boutique Dopage reserve the right to refuse a refund, exchange, and/or store credit if the item(s) have any signs of wear, alterations, misuse, or damage.
Please contact us at email@example.com if you have any questions.